Responding and Resolving Complaints: A guide to effective investigation
24 March 2022
Content is accessible only for those who attended the Course.
RCPE: Managing Challenging Behaviour Course - 8 March 2022
8 March 2022
Content is accessible only for those who attended the Course.
Managing Challenging Behaviour: Anger, Distress and High Conflict
10 February 2022
Content is accessible only for those who attended the Course.
The Power of Apology: early resolution skills for healthcare professionals
02 December 2021
Content is accessible only for those who attended the Course.
Criticism, Concerns and Complaints
26 October 2021
Content is accessible only for those who attended the Course.
Managing Challenging Behaviour: Anger, Distress and High Conflict
22 September 2021
Content is accessible only for those who attended the Course.