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Resilience & Resolution

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Responding and Resolving Complaints: A guide to effective investigation
Resilience & Resolution

Responding and Resolving Complaints: A guide to effective investigation

 24 March 2022

Content is accessible only for those who attended the Course.

RCPE: Managing Challenging Behaviour Course - 8 March 2022
Resilience & Resolution

RCPE: Managing Challenging Behaviour Course - 8 March 2022

 8 March 2022

Content is accessible only for those who attended the Course.

Managing Challenging Behaviour: Anger, Distress and High Conflict
Resilience & Resolution

Managing Challenging Behaviour: Anger, Distress and High Conflict

 10 February 2022

Content is accessible only for those who attended the Course.

The Power of Apology: early resolution skills for healthcare professionals
Resilience & Resolution

The Power of Apology: early resolution skills for healthcare professionals

 02 December 2021

Content is accessible only for those who attended the Course.

Criticism, Concerns and Complaints
Resilience & Resolution

Criticism, Concerns and Complaints

 26 October 2021

Content is accessible only for those who attended the Course.

Managing Challenging Behaviour: Anger, Distress and High Conflict
Resilience & Resolution

Managing Challenging Behaviour: Anger, Distress and High Conflict

 22 September 2021

Content is accessible only for those who attended the Course.

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