• Internet Connection

    • Speed test

      UK users can use the Ofcom checker to Run a speed test and then click 'details' to see estimated upload and download speed.

      If you have an upload speed of ~500 Kbps (0.5 Mbps) or less, you may want to use voice only, especially if joining a group call (that is, turning off your video).

      ADSL

      Standard broadband (ADSL) normally has a maximum upload speed of around 1 Mbps and would be better suited to either one to one video calls, or audio only in a group call.

      Fibre

      Fibre services provide greater bandwidth so can handle more traffic and is better suited to group video calls, upload speed is improved.