Don't Take It Personally

Topic Outline

• Audio
  

  Audio

  "Don't Take It Personally" explores the importance of self-care and compassion in the face of complaint, effective clinical communication (and the importance of language), how looking after yourself is essential in being able to care for others, and the power of apology.

  Dr Graham Nimmo, Consultant Physician in Intensive Care Medicine

  Dr Dorothy Armstrong, Visiting Fellow of Nursing Studies
• Resources
  

  Resources

  • Dorothy Armstrong's website URL
  • Power of Apology Postcard (March 2017) File 1MB PDF document
  • HALT Personal State File 109.8KB Image (PNG)